SHIPPING & RETURNS
Mainland France, Corsica and Monaco. Information on deliveries to the DOM and TOM overseas departments can be found when confirming you order.
STANDARD Delivery: 7 euro in France (Mainland)
Delivery within 4/5 working days.
Free delivery when you spend 100 euro or more.
STANDARD SHIPPING: For the exact delivery fees, please consult costs when confirming your order.
Delivery within 4/5 working days.
Free Delivery when you spend 170 euro or more.
Approximate fees per regions
HONG KONG, KUALA LUMPUR, SINGAPOUR, THAILAND
AUSTRALIA & NEW ZEALAND
EUROPEAN UNION & UK
IVORY COAST :
Standard shipping fees : 5 euro
Delivery within 24h
Free delivery in Abidjan from 60 euro of purchase.
Shipping & Returns Policies
The Products will be delivered to the delivery address entered on the order form.
The package will be delivered via the shipping method chosen by the Customer and will be handed over to the recipient after signature of a delivery slip (depending on delivery method).
Products can be delivered throughout the world. No delivery can be made to a hotel address or to PO boxes.
Bodhi Creations is committed to shipping all orders placed before noon, on the same day (on working days only). However, during some very busy periods such as Christmas, Bodhi Creations reserves the right to extend the shipping time to 72 hours.
What are the delivery times?
From Monday to Friday before 10 am:
Packages leave at 10 am - so orders must be placed the day before, or before 9 am for same-day shipping.
Fridays after 10 am, weekends and public holidays:
Orders are shipped on Monday morning.
After shipping of the order, average delivery times are as follows:
24 hours in Abidjan ;
24 to 48 hours by Chronopost;
2 to 5 working days by Colissimo for France;
5 to 15 working days for Colissimo international or FEDEX.
Please note that any change of delivery address made by the Customer following receipt of the order may bring about a lengthening of the delivery time.
Failing Bodhi Creations being able to deliver on the date indicated or within the delivery time indicated when the order was placed, the Customer will have the option to cancel the order under the terms set out in article L 216-2 of the French Consumer Code, i.e. by recorded delivery letter with acknowledgement of receipt, after having requested Bodhi Creations to carry out the delivery within a reasonable time period, by recorded delivery letter with acknowledgement of receipt, without Bodhi Creations having fulfilled said request.
RECEIPT OF PRODUCTS
Upon receipt of the Product, the Customer must immediately check the condition of the packaging of the Product delivered, in the presence of the carrier.
If, at the time of delivery, the Packaging is damaged, torn or open, the Customer should then check the condition of the Products that it contains. If the Products have been damaged, the Customer is obliged to refuse the package and note their reason for refusal on the delivery slip: damage, item missing, damaged package, item broken, etc. This check is deemed to have been carried out by the Customer, or a person authorised by them, when the delivery slip has been signed.
The Customer must then confirm their reservations to the carrier by recorded delivery letter within a maximum of three days, not including public holidays, following receipt of the Products and provide Bodhi Creations with a copy of the letter.
Failure to respect said time period does not affect the recourse that the Customer may have against Bodhi Creations in getting an exchange or a refund of the Products in the event of damage or anomaly to the Product at the time of its delivery. In addition, the Customer still benefits from their right to withdrawal under the terms of article 9 above.